iBall, India, Asia
iBall Deployed Cyberoam UTM to Simplify Network Infrastructure and Reduce Costs
About iBall, Manufacturing

Established in 2001 with a single product, a computer mouse, iBall today has grown into a leading brand with over 275 products spread across 19 categories. iBall is a well accepted brand in the corporate world and is fast becoming a household name throughout the country.

True to its philosophy, "Your eyeball view, our technology new", iBall has many firsts to its credit including the launch of over 35 products and technologies for the first time in India. It also happens to be the first brand in its segment to advertise on television.

The company contains the client sensitive information and data that can be possibly targeted by attacks from external entities and outside access attempts. Thus they needed a strong Firewall and IPS solution.

Mr. Ibrahim Agha
IT Manager

Elucidating about the organization's Internet security requirements Mr. Ibrahim Agha, IT Manager of iBall said, "We needed a solution that would control unproductive and harmful surfing."

In summary, iBall was looking for a single box solution that would offer:

Securing the Periphery & Warding off Intrusion Attacks

Locked offices and buildings cannot protect information if the computers holding it are open to everyone on the network. iBall contains public servers, such as e-mail and web, which are exposed to the outside world in order to perform their function. Mr. Agha wanted a solution that would control the entire Internet traffic and establish clear-cut boundaries between the internal networks and the outside world.

They were also looking for an IPS tool to minimize the chances of cyber-criminals gaining visibility of internal network resources through hacking, remote exploits, Denial-of-service (DoS) attacks and other unpredictable attacks. The management was concerned that even a single successful intrusion could lead to unbearable consequences for their business. Therefore, they needed a strong Firewall & IPS solution which would be capable in retorting these threats.

Control over Internet-Based Applications

In the absence of a Web content filtering solution, the employees wasted precious productive time in unproductive surfing and chatting. In many instances, unbridled and un-audited surfing, downloads, P2P usage and Instant Messaging applications ate into the precious bandwidth that powered the business critical applications. The organization needed to know who was accessing what sites and as such needed a content filtering solution that could provide audit data for users' online behaviour. iBall sought an Internet filtering solution that would not only save bandwidth, but also help increase productivity and best serve the company's bottom line. "We needed a solution that would enable us to cut back on bandwidth usage and costs, rather than create new expenses" adds Mr. Agha.

Business Continuity Concerns

One major issue was the connectivity problem. "If Internet was down our business activities would come to a halt," Mr. Agha said. To avoid a single point of failure, multiple locations had multiple ISP links. So, multiple ISP links load balancing, and failover is also a critical need.

The Cyberoam Solution

After scouring the market for the correct solution, iBall purchased a Cyberoam CR300i UTM appliance which was deployed in gateway mode at their head office in Mumbai. The business benefits were as follows:

  • Firewall & Stopping Intrusions

    iBall operates Cyberoam's ICSA and Checkmark Certified Perimeter Firewall between the Internet and the organization's network to establish a secure environment for the organization's computer and network resources. The Perimeter Firewall is a key component of the iBall's network security architecture. This Perimeter Firewall policy governs how the Perimeter firewall will filter Internet traffic to mitigate the risks and losses associated with security threats to the iBall's network.

    This policy is designed to protect employee computers from hacking and virus attacks by restricting access to computers on the iBall's network and provides granular access controls over Internet traffic and the network resources. Coupled with Intrusion Prevention module, Cyberoam UTM can counter any Denial of Service attack. Mr. Agha now felt the network is secure.

  • Effective Filtering

    The Web is a critical research resource for iBall's people. While trusting its employees to conscientiously balance their use of the Internet for work, iBall nevertheless recognized its responsibility to both ensure the productive use of this valuable resource, and to provide a safe online working environment.

    iBall installed Cyberoam not only to manage employee internet access, but to minimize the risk of other web security threats. In addition, they chose Cyberoam to help improve employee productivity and save network bandwidth. Cyberoam's granular controls filter out bandwidth-intensive downloads such as streaming media and Internet video thus reducing unproductive burden on the bandwidth. This ensures that the employees were always productively focused.

    Cyberoam's content filtering database has more than 44 million sites neatly categorized into more than 82 categories. With identity and time as additional parameters, Mr. Agha has granular control flexibility in implementing the Company's strict policy of content access over the Internet. Mr. Agha continues, “In addition, we're able to set up policies for different work groups. Cyberoam makes it easy for us to set up policies based on specific job requirements within our organization.” All harmful and unproductive surfing is blocked. No P2P or Instant Messenger application is allowed to be downloaded or used within iBall.

  • Round the Clock Connectivity

    Cyberoam's Multilink manager increases the overall network performance by load balancing the network traffic between their two (2) ISP links terminating on them, delivering continuity in security. In case of failure, the load is automatically transferred to the other ISP link, which leads to 100% Internet uptime, and round the clock connectivity to their employees.

  • To Conclude

    Mr. Agha says,"Cyberoam exceeded my expectations. Cyberoam helped iBall to install a secure appliance to manage multiple security functions and educated me and my organization on these vital security measures to protect our customers."