Wade Adams (Middle East) Limited Middle East
Post-Sales Support at Remote Locations Across the Middle East Wins the Day for Cyberoam UTM
About WadeAdams (Middle East) Limited, Construction

Wade Adams (Middle East) Limited is the holding Company of Wade Adams Gulf with business interests across Middle East. They have a presence in UAE, Bahrain and Qatar. Wade Adams Group of Companies is registered as building and civil engineering contractors and specializes in roads, civil, drainage and water works.

The group was pioneered in 1976. Since then the Company has grown into one of the leading contractors in the Gulf. With infrastructural projects valued in excess of AED 4.26 billion (US$ 1.14 billion) in its books, Wade Adams is justifiably considered as one of the main contributors to the development of the region

"The company needed an Internet security appliance that is easily configurable and manageable at remote
locations.Considering the c o n d i t i o n s o f o u r construction site locations, robust appliances and reliable post-sales support are the most critical criteria of our continuous buying decision."

Mr. K.S.AsraphAli
I.T. Managert

Wade Adams being a construction company has sites at diverse and remote locations “We wanted an Internet security appliance that would give us the best firewall, anti-virus, anti-spam and content filtering solutions at remote locations in the most rugged conditions. Considering the conditions of our site locations, robust appliances and reliable post-sales support are the most critical criteria of our buying decision,” , the IT Manager at WadeAdams pointed out.

The company needed an Internet security appliance that is easily configurable and manageable at remote locations. Few personnel at the construction site are given Internet access. But a site supervisor’s Internet requirements are different from a project leader’s requirements. So the security policies for each individual should be precise and granular to cater to their professional requirement. The appliance should have the granular control to create identitybased policies to control the internet access for the construction sites.

The company’s mail server is accessible from the Internet. All the personnel on the site use a mail client to get their mails from the company’s mail server over the Internet directly. So, apart from a strong firewall, they needed anti-virus and anti-spam solutions that would guard their HTTP, SMTP, IMAP, POP3 and FTPprotocols.

The Cyberoam Solution

The company did a stringent pilot and selected Cyberoam Identity-basedUTM appliance. According to the latest tally,Wade Adams has deployed twenty CR 50i UTM appliances on their construction sites spread across UAE, Bahrain and Qatar. All the appliances are deployed in gateway mode.

The appliances are used to access Internet directly from the site. Cyberoam’s local database is used to authenticate the on-site personnel’s Internet activity by creating identity-based firewall policies. Centralized management of firewall, anti-virus, anti-spam and content filtering from the firewall page helps in uniform security policy configuration.

Web filtering solution of Cyberoam is primarily based on WEBcat – Cyberoam’s database of millions of URLs world wide. It has more than 64 categories which ensures maximum flexibility to the to configure filtering policy as per a person’s professional requirements. The Custom Category feature of Cyberoam helps the manager to customize the filtering policy as per the company’s requirement.

Cyberoam blocks IM and P2P applications. Except Internet access port and mail ports, all other accesses are also blocked.

Cyberoam’s gateway anti-virus module scans HTTP, SMTP, POP3, IMAP and FTP protocols for Malware, spyware, Trojans and viruses. The Recurrent Pattern Detection (RPD©) Technology based real-time anti-spam solution protects the remote network from spam.

Commenting on post-sales support, elaborated about the main reason of continued confidence in Cyberoam, Before Cyberoam, Wade Adams had other Internet security appliances, but they were not happy with the appliance or the post-sales support. “We purchased few appliances to start with and monitored them.We soon came to a conclusion that Cyberoam UTM was a robust appliance and that the post-sales support is prompt. Vision Tech Systems, Cyberoam’s channel partners ensures that we have continuous support. Today, after purchasing twenty appliances from them, our opinion about them still remains unchanged.We intend to continue deploying CyberoamUTMappliances on our other constructions sites in future.”