TrakLink Jordan, Africa
Cyberoam Ensures Constant, High-Speed, Secure Internet Connectivity for TrakLink
About TrakLink, Tracking Services

Jordan Co. for Managing & Tracking Vehicles (TrakLink®), established in 2005, was the first public licensed service provider in Amman, Jordan, to offer Automatic Vehicle Location services using (GPS/GSM/GPRS) technologies.

Traklink services are used in multiple sectors, particularly those that have fleets or are engaged in distribution or other similar activities. TrakLink’s® clients, for instance, include trucking and tanker companies, government entities, food distribution companies, car rental companies, universities and schools, buses, taxis and coaches, as well as courier companies.

Accurate tracking information is provided throughout Jordan and regional countries. The position of the vehicle is monitored every second by Global Positioning Satellites (GPS) via a standard GSM connection using either a VPN into the SMSC of the local operator, or by the use of GPRS using IP connectivity and then displayed onto either website maps, or maps on a stand-alone system residing at a client’s site, showing vehicle locations. These details are accessed from an internet enabled computer or from a stand-alone independent system by customers.

Cyberoam is a wonderful demonstration of technology in the field of Internet Security. We are very satisfied with the way our Network is safeguarded.

Mr. Izzat Doleh
IT Manager

“Internet is at the heart of any organization. It is so particularly for us, whose bread and butter comes from constant connectivity with the GPS, GPRS and GSM systems”, said Mr. Izzat Doleh, IT Manager at TrakLink. Continuous, safe and secure Internet connectivity was their major need. However, Mr. Doleh pointed out the following network security issues that they faced.

Threat of Cyber Attacks

Being exposed to the Internet constantly brings you into the radar of many hackers or troublemakers over the Internet. “We have had instances of Web attacks, Virus infection through RDP, ICMP attacks and the like. We have learnt from the past and intend to implement as many safety precautions as possible now”, said Mr. Doleh.

Menace of Malware and Spam

The threat of malware attacks from viruses, worms, Trojans, etc. kept the TrakLink IT team on their toes. These attacks spelled catastrophe for TrakLink considering the kind of services they are to provide to their customers. Any such kind of an attack would cost them money, effort, man-hours and, in some cases, even their reputation.

On the other hand, Spam Emails were a constant hassle. All the Spam flowing through the network gobbled up precious bandwidth, and increased load on their servers. They were a constant nuisance to the employees who had to deal with each of it individually to clean their inboxes.

The Cyberoam Solution

After exploring the market for a suitable network security solution, Mr. Doleh decided to trust Cyberoam with the security of their network. They purchased One (1) CR 100iNG and deployed it in Gateway Mode at their Head Office in Amman. After Cyberoam deployment, they noticed the following benefits.

  • Network Periphery Secured

    Cyberoam’s ICSA and Check mark Certified Firewall offers stateful and deep-packet inspection to provide granular access control over Internet and network resources. It prevents unauthorized entry into the private network connected to the Internet. Data entering or leaving the network passes through the firewall, which examines the data and blocks traffic that does not meet specified security criteria. Furthermore, with a comprehensive database of 4000+ signatures, Cyberoam’s Intrusion Prevention System provides a second line of defence that protects TrakLink’s data from several variants of cyber attacks.

  • Malware and Spam kept at Bay

    Cyberoam’s Gateway Anti-Virus and Anti- Spyware solution secures the TrakLink network by providing real-time protection against viruses, worms, Trojans, keyloggers, spyware and more. According to Mr. Doleh, “Since viruses are overpowered at the gateway itself, we are relieved that our network is much less likely to fall prey to virus attacks”. Cyberoam’s Anti Spam, with its IP Reputation, Recurrent Pattern Detection and Real-time Blacklists, eradicates the flow of Spam in their network.“After deploying Cyberoam, we saw an overnight drop in the volume of junk mail, and that led to an immediate freeing up of our network bandwidth,” said Mr. Doleh.

  • Anytime, Anywhere Secure Network Access

    Cyberoam’s SSL VPN solution provides “Anywhere, Any Time, Any Device” secure VPN connectivity. It helps Mr. Doleh in providing stable and secure access to remote users. Several IT personnel and higher management can securely connect to the company’s internal network resources like LAN Server, Storage, Printers, DVR, from wherever they are.

  • Enhanced Network Speed and Connectivity

    As the organization has three ISP links, Mr. Doleh uses Cyberoam's Multi-Link Management to handle all links effectively. The Automated Load Balancing feature distributes the traffic between these ISP links. In case of a link failure, the Automatic Link Failover feature automatically switches the traffic to another working link. So the organization gets a transparent multilink management with no human interference and 100% Internet uptime.

  • Comprehensive Reporting

    “Comprehensive Reporting is one of Cyberoam’s most celebrated features,” said Mr. Doleh. The sophisticated monitoring and reporting mechanism helps him and his team to perform regular and accurate in-depth risk assessment. Reports available enable him to modify access policies based on the company requirements. The On-Appliance reporting module includes features like Traffic Discovery, Internet Bandwidth Usage Monitors, Top Accessed Categories and Google Search Reports, which enhance the visibility of a user’s online behavior.

  • To Conclude

    Expressing his contentment, Mr. Doleh said, “Cyberoam is a wonderful demonstration of technology in the field of Internet Security. We are very satisfied with the way our Network is safeguarded.”