Jumia, Nigeria, Africa
Jumia Relies on Cyberoam for Non-Stop Internet Availability
About Jumia, Online Shopping

Jumia is a Nigerian online shopping solution. One can purchase all electronics, books, DVDs and more online and have them shipped directly to home or office. Jumia has several payment options to choose from, either by Webpay with debit cards, online transfer or cash on delivery. With low prices and great products, Jumia allows everyone to enjoy an awesome shopping experience with the order sent directly at the doorstep.

Being an E-commerce company, Internet acts as a life-line for Jumia. All their activities from purchase to sales, delivery, payment transaction etc. are dependent on the availability of Internet.

We are an Internet service industry into E-Commerce, so Internet is our lifeline. Hence, continuous Internet availability and security is our major concern

Mr. Charles Nnaji
Head ICT

Mr. Charles Nnaji, the Head ICT at Jumia said, “We are an Internet service industry into E-Commerce, so Internet is our lifeline. Hence, continuous Internet availability and security is our major concern.” The issues that they faced were:

Frail Network Security

Jumia’s network contained confidential data about the customers, transactions, delivery, orders etc. All this sensitive data was under constant thre at from DoS, IP Spoofing, Man-in-the-Middle and other network attacks. It was also necessary to control data tampering due to eavesdropping attacks from outsiders.

The Spam Invasion

Mr. Nnaji was worried with the amount of Spam mails received in the netw ork. He noticed that these mails led the employees to waste their precious time in reading and deleting the mails one by one. They also increased the load on the server, creating bandwidth congestion. Hence, he wanted to control these unwanted Emails that affect the productivity of the company.

Lack of Interconnectivity between Offices

Many employees of Jumia accessed the data servers and applications located at the Head Office remotely. Hence, secure Virtual Private Network (VPN) connectivity between the Head Office and the Branch Office was a matter of concern for Mr. Nnaji. Also, many a times their communication was dependent on long distance telephone calls that were expensive.

The Cyberoam Solution

Jumia considered and used many solutions like Cisco router and Draytek, but they did not meet their requirements. Then, after having a demo of Cyberoam they found it to be satisfactory and purchased Four (4) Appliances, One (1) CR300i at Head Office, One (1) CR100iNG at Customer Service Office, One (1) CR300iNG at the Warehouse and One (1) CR100iNG at the Warehouse. All the appliances are deployed in Gateway Mode.

The positive results noticed are:

  • Powerful Network Security

    Cyberoam’s ICSA and Check Mark Certified Firewall, provides granular access controls over Internet traffic and network resources. Users are given controlled access to network and Internet resources, ensuring that no security loopholes are left open.

    With a comprehensive database of 4000+ IPS signatures, Cyberoam’s Intrusion Prevention System (IPS) protects Jumia’s network from spoofing, DoS and DDoS attacks in addition to keyloggers and Trojans. It also provides signature updating facility that updates the signatures regularly and provides zero-hour protection against latest attacks.

    Mr. Nnaji said, “Cyberoam has made us tension free from hackers and threats that can invade our network’s privacy and steel our confidential data”.

  • Efficient Interconnectivity between Offices

    Cyberoam offers options like IPSec, L2TP, PPTP and SSL VPN for connecting remote users to the Head Office.Its Threat-Free Tunnelling Technology scans all VPN traffic and ensures that no malware and intrusions sneak into the network. The mobile users can securely access resources from anywhere with the help of road warrior connectivity. Moreover, its VPN connection failover feature offers continuous connectivity for IPSec and L2TP connections across multiple ISP gateways.

    Mr. Nnaji said, “Cyberoam’s VPN solution has increased efficiency, giving continuous and uninterrupted connectivity. Communication has also become easy now.”

  • Safe Surfing Practice

    Cyberoam’s Web Filtering solution provides a database of 82+ categories with the help of which Mr. Nnaji can prevent the employees from accessing unproductive and harmful websites. Cyberoam’s Application Filtering blocks all P2P, IMs, illegal audio, video, streaming media and other bandwidth- intensive download. Moreover, Cyberoam with its identity-based filtering, allows the administrator to create schedules and assign Internet access policies to individual users based on a certain criteria. In addition, HTTPS scanning controls unauthorized secure access, preventing unauthorized download, upload and data leakage. As a result, this helps Jumia in increased productivity and security of network from malwares.

    Mr. Nnaji said, “Cyberoam’s Web and Application Filtering has enabled us to create customized policies and block all the unproductive sites, leading to increase in productivity”.

  • To Conclude

    Mr. Nnaji said, “Cyberoam is a good product catering to all our security needs. I would recommend it to all in search of a reliable security solution.”