Dr Sulaiman Al Habib Medical Group, Saudi Arabia Asia
Protecting Patient Data and Privacy for Dr Sulaiman Al Habib Medical Group
About Dr Sulaiman Al Habib Medical Group, HealthCare
Established in the year 1995, Dr Sulaiman Al Habib Medical Center in Riyadh, is considered
the humble beginning and the foundation of Dr Sulaiman Al Habib Medical Group. It was
established with the vision to provide the Quality Health Care Services utilizing World Class
Technology and International Health Care Standards to ensure best possible outcome and
achieve highest Patients Satisfaction.
The network covered sensitive information which was under constant threat from spyware and DoS attacks. So they needed a strong Firewall solution.
Mr. Mumtaz Hassan Bakshi
Dr Sulaiman Al
Habib Medical Group
Below mentioned are the challenges faced by Dr Sulaiman Al Habib Medical Group related to its business activities:
Safeguarding the Network Periphery
Dr Sulaiman Al Habib Medical Group needed protection against unintentional leakage of electronic Protected Health Information (ePHI) due to inefficient business processes, intentional leakage of confidential information by disgruntled employees, hacking of an hospital‘s website, loss of confidential data while in transit, and more. The hospital, therefore, needed a gateway firewall to regulate user authentication and access control.
Dr Sulaiman Al Habib Medical Group needed to control malware and spam on its network of
patient care workstations and servers.
Unmanaged Internet access presents many challenges and introduces unnecessary risk. When workers inadvertently or deliberately access sites containing inappropriate, illegal, or dangerous content, use instant messaging (IM) and peer-to-peer (P2P) applications, they expose themselves to legal liability, and experience degraded network performance. The authorities needed to know who was accessing what sites and as such needed an identity based filter and reporting system that would include the users‘ online behavioral audit. Fixing a content filtering solution can do away with these problems.
Continuous Network Uptime
Data is an important aspect of business and from this perspective; the business goal is to
have continuous business connectivity. The combination of both the solutions was needed
to protect the network. Continuous Internet connectivity with no breakdown or downtime was
the most important requirement for Dr. Sulaiman Al Habib Medical Group. In this regard,
their business goal was to achieve continuous network uptime.
The Cyberoam Solution
In order to address their challenges, Dr. Sulaiman Al Habib Medical Group looked into a number of security products. However, after seeing a trial demo of Cyberoam, they took the decision of deploying the Cyberoam appliance - two (2) CR500i at the head office in Olaya and one (1) CR200i at the branch office in Qassim. All the appliances are deployed in gateway mode.
Identity based Security
Cyberoam UTM comes with a unique identity-based security solution which protects
against insider threats by giving complete visibility into “Who is doing What” in the network
and allows creation of user identity-based policies. Mr. Bakshi used Cyberoam‘s Active
Directory (AD) facility to achieve the task of integrating Dr. Sulaiman Al Habib Medical
Group‘s users in the network through a wizard to import users.
Many healthcare practitioners are today associated with multiple hospitals and they require
access to critical patient data from anywhere, anytime. Hundreds of administrative
employees in a Dr. Sulaiman Al Habib Medical Group may need fast and error-free access
to patient information like patient records, bed allocation and dispensing of medicines to
deliver their services efficiently. This exposes a healthcare enterprise network to multiple
threat entry points and considerable data management costs. As such, Dr. Sulaiman Al
Habib Medical Group need to deploy efficient security measures to control network risks
Gateway Level Anti-Spam
Check Mark certified anti-spam solution ensures that not a single mail made it to the
internal inboxes. The spam is neutralized at the gateway. Perhaps most importantly, Mr.
Bakshi is impressed with the accuracy of spam filtering solution. "We didn't have any false
positives, and no junk e-mails slipped through the network. We're extremely satisfied” says
Mr. Bakshi. Continuous spam protection was installed and had instantaneous effect.
Safe, Productive Surfing Unleashed
Cyberoam UTM‘s web content filtering feature controls Internet access in the entire hospital by blocking inappropriate and unsafe Web content, including phishing and other malware-laden sites. This is done through a constantly updated database of millions of sites divided into 82+ categories including pornography, P2P, entertainment and job search. Moreover, Cyberoam‘s identity-based filtering allows sets individual user Internet access policy, surfing quota, time limits and bandwidth restrictions.
Continuous Data Availability
Cyberoam‘s Multi Link Management increases the overall network performance by load balancing the network traffic between two ISP Links. These ISP links terminate on Cyberoam, delivering continuity in security. In case of failure, the load is automatically transferred to the other working link, which leads to 100% Internet uptime, and round the clock connectivity to their hospital. The level of reliability is simply awesome.
Doctors and nurses in remote offices or in the field require immediate access to patient
data to support medical treatment, patient services and business operations without
compromising patient care. Dr. Sulaiman Al Habib Medical Group thus needed to extend
business operations at branch and remote sites by fully protecting their internal systems
and assuring the availability of centralized network management.
To Round it Off
Cyberoam gave Dr. Sulaiman Al Habib Medical Group the choice to implement a singlewindow security connectivity set-up across their whole enterprise infrastructure. Discussing regarding his Cyberoam experience, Mr. Bakshi commented, “We are more than happy with the service which has been provided.”