Constance Hotels and Resorts, Mauritius, Africa
Cyberoam UTM: An All-in-One Security Solution Provider for Constance Hotels and Resorts
About Constance Hotels and Resorts, Hospitality
Constance Hotels and Resorts is a group
of 7 luxury hotels and resorts located in
Mauritius, Seychelles, Maldives and
Madagascar. It provides facilities like golf,
spa, culinary spirit, diving, kids’ paradise,
weddings and honeymoons
Being in the hotel industry, Constance
Hotels require the Internet for
communication, providing Internet access
to the guests, online registration and hotel
Since Internet is our foremost requirement, its seamless connectivity and security was a major concern for us.
Mr. Roshan Koonja
Constance Hotels and Resorts
Mr. Roshan Koonja, the CIO at the Constance Hotels mentioned, “Since Internet is
our foremost requirement, its seamless connectivity and security was a major concern
The security issues faced were:
Complex Management of Multiple Devices
Mr. Koonja stated, “We had several devices in our organization to secure the network.
While doing so, we faced many difficulties in managing and maintaining each of the
devices individually. Also, the cost of licensing all the devices was high.”
Mr. Koonja was concerned about the amount of Spam mails hitting the network. He
noticed that these mails led the employees to waste their precious time in looking into
them and deleting the mails individually, and caused hassles for the guests. They also
increased the load on the server, creating band width congestion. Hence, he wanted to
control these unwanted Emails that affected the productivity of the company
The Cyberoam Solution
Being dissatisfied with the previous solution, Constance Hotels searched the market
for another dependable solution and ended up on Cyberoam. They purchased and
deployed Four (4) Appliances, One (1) CR750ia at Mauritius (Head Office), One (1)
CR100ia at Lemuria Hotel in Seychelles and Two (2) CR200iNG at Ephelia Hotel in
Seychelles and Prince Maurice hotel in Mauritius respectively.
The benefits noticed after deploying Cyberoam are:
- Cyberoam UTM – A Comprehensive Solution
Mr. Koonja said, “Cyberoam, an appliance comprising of several functionalities in just
one box, ensures that now only a single device is used. Thus, managing a single
device instead of multiple has become very easy for us. Also, the cost of licensing and
man-power has reduced to a great extent.”
- Firewall – A Wall Securing the Network Periphery
Cyberoam’s Firewall is Checkmark Level 5 and ICSA Certified. It provides stateful and
deep packet inspection for network based security, thereby protecting the organization
from DoS, IP Spoofing and other network attacks.
Mr. Koonja said, “Cyberoam has made us tension-free, preventing all sorts of network
- Spam Invasion Deterred
Cyberoam’s Check Mark certified Anti-Spam
solution provides Spam detection rate of over
99.5% and false positive rate of 1 in 1.5 million.
This ensures that genuine mails reach safely to
their destinations while Spam is kept at bay
relieving the employees and guests from the
hassles of Spam. Moreover, the Recurrent
Pattern Detection (RPD) technology offers real-time protection from the moment a new
outbreak emerges. It also offers the facility of
managing Emails with message, attachment
size and subject line, thereby minimizing
exposure to threats and legal allegations.
After deploying Cyberoam in our network, Mr.
Koonja said, “Incredibly, Cyberoam has filtered
90% of Spam mails, providing a squeaking
- Non-Stop and Efficient Business Stability
Cyberoam’s Multiple Link Management
solution, wisely distributes the Internet traffic
among Eight (8) ISP links ensuring its optimum
utilization. It also enables Mr. Koonja to assign
weights to each ISP links such that the traffic
load is distributed accordingly. Moreover, the
Multi-Link Manager keeps track of the links.
If any of the links goes down, the load is
automatically transferred to another working
link, leading to non-stop Internet accessibility.
Mr. Koonja said, “In our organization multiple
ISP links are load balanced assuring
guaranteed service availability”. He further
added, “Now, when one link fails, the second
link takes over the Internet traffic immediately,
ensuring efficient business continuity”.
- Easy and Safe Remote Access
Cyberoam’s On-Appliance SSL VPN solution
provides Anywhere, Any Time and Any Device
VPN connectivity. Hence, it provides a secure
and stable connectivity between the hotel and
its remote users. Even with less configuration
and easy setup, the employees can easily and
securely connect and access the property
management system from any location. Mr.
Koonja said, “With the help of Cyberoam we
can easily access our resources from any
- Efficient Technical Support
Mr. Koonja said, “Cyberoam’s support team has
always answered to all our queries
informatively whenever contacted. Also, all our
issues are resolved promptly”.
- To Conclude
Mr. Koonja, conveying his satisfaction, said, “Cyberoam’s support team is one of the best
that I’ve known with quick reaction time. Cyberoam has helped us immensely in solving most
of our Internet security problems.”