Constance Hotels and Resorts, Mauritius, Africa
Cyberoam UTM: An All-in-One Security Solution Provider for Constance Hotels and Resorts
About Constance Hotels and Resorts, Hospitality

Constance Hotels and Resorts is a group of 7 luxury hotels and resorts located in Mauritius, Seychelles, Maldives and Madagascar. It provides facilities like golf, spa, culinary spirit, diving, kids’ paradise, weddings and honeymoons

Being in the hotel industry, Constance Hotels require the Internet for communication, providing Internet access to the guests, online registration and hotel administration purposes.

Since Internet is our foremost requirement, its seamless connectivity and security was a major concern for us.

Mr. Roshan Koonja
Constance Hotels and Resorts

Mr. Roshan Koonja, the CIO at the Constance Hotels mentioned, “Since Internet is our foremost requirement, its seamless connectivity and security was a major concern for us”.

The security issues faced were:

Complex Management of Multiple Devices

Mr. Koonja stated, “We had several devices in our organization to secure the network. While doing so, we faced many difficulties in managing and maintaining each of the devices individually. Also, the cost of licensing all the devices was high.”

Spam Invasion

Mr. Koonja was concerned about the amount of Spam mails hitting the network. He noticed that these mails led the employees to waste their precious time in looking into them and deleting the mails individually, and caused hassles for the guests. They also increased the load on the server, creating band width congestion. Hence, he wanted to control these unwanted Emails that affected the productivity of the company

The Cyberoam Solution

Being dissatisfied with the previous solution, Constance Hotels searched the market for another dependable solution and ended up on Cyberoam. They purchased and deployed Four (4) Appliances, One (1) CR750ia at Mauritius (Head Office), One (1) CR100ia at Lemuria Hotel in Seychelles and Two (2) CR200iNG at Ephelia Hotel in Seychelles and Prince Maurice hotel in Mauritius respectively.

The benefits noticed after deploying Cyberoam are:

  • Cyberoam UTM – A Comprehensive Solution

    Mr. Koonja said, “Cyberoam, an appliance comprising of several functionalities in just one box, ensures that now only a single device is used. Thus, managing a single device instead of multiple has become very easy for us. Also, the cost of licensing and man-power has reduced to a great extent.”

  • Firewall – A Wall Securing the Network Periphery

    Cyberoam’s Firewall is Checkmark Level 5 and ICSA Certified. It provides stateful and deep packet inspection for network based security, thereby protecting the organization from DoS, IP Spoofing and other network attacks.

    Mr. Koonja said, “Cyberoam has made us tension-free, preventing all sorts of network attacks”.

  • Spam Invasion Deterred

    Cyberoam’s Check Mark certified Anti-Spam solution provides Spam detection rate of over 99.5% and false positive rate of 1 in 1.5 million. This ensures that genuine mails reach safely to their destinations while Spam is kept at bay relieving the employees and guests from the hassles of Spam. Moreover, the Recurrent Pattern Detection (RPD) technology offers real-time protection from the moment a new outbreak emerges. It also offers the facility of managing Emails with message, attachment size and subject line, thereby minimizing exposure to threats and legal allegations.

    After deploying Cyberoam in our network, Mr. Koonja said, “Incredibly, Cyberoam has filtered 90% of Spam mails, providing a squeaking clean mailbox”.

  • Non-Stop and Efficient Business Stability

    Cyberoam’s Multiple Link Management solution, wisely distributes the Internet traffic among Eight (8) ISP links ensuring its optimum utilization. It also enables Mr. Koonja to assign weights to each ISP links such that the traffic load is distributed accordingly. Moreover, the Multi-Link Manager keeps track of the links.

    If any of the links goes down, the load is automatically transferred to another working link, leading to non-stop Internet accessibility. Mr. Koonja said, “In our organization multiple ISP links are load balanced assuring guaranteed service availability”. He further added, “Now, when one link fails, the second link takes over the Internet traffic immediately, ensuring efficient business continuity”.

  • Easy and Safe Remote Access

    Cyberoam’s On-Appliance SSL VPN solution provides Anywhere, Any Time and Any Device VPN connectivity. Hence, it provides a secure and stable connectivity between the hotel and its remote users. Even with less configuration and easy setup, the employees can easily and securely connect and access the property management system from any location. Mr. Koonja said, “With the help of Cyberoam we can easily access our resources from any location.”

  • Efficient Technical Support

    Mr. Koonja said, “Cyberoam’s support team has always answered to all our queries informatively whenever contacted. Also, all our issues are resolved promptly”.

  • To Conclude

    Mr. Koonja, conveying his satisfaction, said, “Cyberoam’s support team is one of the best that I’ve known with quick reaction time. Cyberoam has helped us immensely in solving most of our Internet security problems.”